Will I receive the same product that I see in the picture?
We make every effort to ensure that our customers receive products that look exactly like the photographs on our website pages. Please keep in mind that pictures may not always accurately depict colors, therefore the real color of a product may slightly differ from what is displayed in one of our website images.
Where can I check my order status?
If you haven’t created an account during checkout, you can check the order here. If you have registered an account, you may view your latest and prior orders in the “My Account” dashboard after logging in.
How can I return an item?
If the products you received are not what you ordered, please submit a return and refund request at the contact us page.
Will you restock items indicated as “out of stock?”
Items are restocked on a case-by-case basis and cannot be guaranteed for all items in the store. If you’re interested in an “out of stock” item, please let us know by sending us an email or contacting us through the contact us form and we’ll let you know if it’s still available.
Where can I ship my order?
Our items are shipped to over 200 countries throughout the world. If you have any doubts, please contact us before placing an order.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.